At CycleGrade, we strive to provide our customers with the highest quality service there is! We offer several benefits to help make your shopping experience with us easier:
100% Money Back Guarantee: if the items you ordered are not as described (or you received the wrong items), you can either ask us for a no questions asked refund OR ask us to resend you the correct item (you can keep the original item of course).
No Minimum Spend To Qualify For Free Shipping: no strings attached. No surprise fees. We'll ship your order to you completely free of charge.
Free Shipping Time Estimate: because we strive to provide you with the highest quality items on the market, we work with different manufacturers across the globe that specialize in each item. For that, delivery time can vary from 8-15 days depending on your location and the demand for the item. That's how we make sure you get the best value possible for your money.
Note: sometimes your items will arrive in separate packages. We do this for 2 reasons:
- To give you the highest quality items on the market, we partner with several manufacturers across the globe.
- To keep the value per parcel low so you avoid paying possible import taxes.
Please feel free to send us your questions (about your order or any of our products). You can use our contact form at the bottom right of your screen OR our Contact Us page. We're here to help!